Engagement 01 is live. The remaining engagements show the planned arc and may change as the
Lab learns from each cycle.
Skill focus: Structured outputs and classification agents at scale
Meridian's consumer-complaint backlog is a regulatory exposure. Build the triage system: route CFPB complaints to product category and escalation tier, scored against public golden labels. The reference build ships with a cost report per 1,000 complaints.
The debrief question What did the last five points of F1 cost you?
The Client Asks, "How Do We Know It’s Right?"
Skill focus: LLM-as-Judge and evaluation calibration
Meridian's risk team will not accept “the model is good.” Build an LLM-as-Judge over Engagement 01 outputs, then audit the judge itself: agreement with ground truth, position bias, verbosity bias, drift across model versions, and cases where the judge sounds confident and is wrong.
The debrief question When should a judge be trusted, and how do we know?
Prior Authorization, With a Compliance Officer in the Room
Skill focus: Document AI and structured extraction
Meridian's health plan is drowning in prior authorization requests. Extract structured requests from fully synthetic clinical documents and route them against payer rules. No PHI. No shortcuts. Scored per field.
The debrief question Where does the model belong in a compliance pipeline, and where must deterministic policy own the decision?
The Agent Needs to Touch Production
Skill focus: Tool use, MCP, and harness design
Classification was the easy half. Meridian now wants the triage agent to act: pull account context, file escalations, and write back to case systems through MCP-connected tools. Build the tool layer and the harness around it, then score the same agent under two harness configurations, head to head, including across a model upgrade.
The debrief question How much reliability lives in the harness rather than the model?
The Agent Has to Remember, and Prove It
Skill focus: Context engineering and agent memory
A Meridian complaint lives for weeks across dozens of touches. Decide what the agent remembers, for how long, under what retention rules. Engineer the context so a long-lived case never blows the window or leaks across cases. Then instrument the agent so every run can prove it touched only authorized data and stopped when it should have.
The debrief question What should an auditor be able to reconstruct from an agent run?
The Incident
Skill focus: Agent observability and LLMOps
The capstone. A degraded system meets a replay of live-shaped traffic. Detect it, diagnose it, remediate it, and file the postmortem in the format regulated teams actually use.
The debrief question What did you detect, what did you miss, and what would have prevented it?